Artificial Intelligence or AI is another groundbreaking force in technology as most companies nowadays integrate this innovation into their existing products and services to enhance user experience.
In a breakout session at the VST ECS CXO Tech Summit 2023 last October 21, cloud-based video conferencing platform Zoom introduced an integrated generative AI assistant with Zoom AI Companion.
Leading the presentation is Mr. Sean Ng, Partner Solution Engineering Manager APAC of Zoom who gave us a rundown of its features.
Mr. Sean Ng, Partner Solution Engineering Manager APAC, Zoom
Launched last September 5, 2023, the Zoom AI Companion is a smart assistant included on the platform that aims users and organizations to increase productivity, improve team effectiveness, and enhance skills.
The Zoom AI Companion is free at no additional costs for Zoom user account with paid services.
It is easy to use just like the Zoom experience you already know, delivers high-quality results, and available on all Zoom platform like meetings, team chat, phone, email, whiteboard, notes and connected party apps.
You can be sure that it is safe as it does not use customer data to train Zoom’s or any third-party AI models as the brands commitment to be responsible when using AI.
Zoom AI Companion’s available functionalities:
Team Chat and Email – On the Zoom Team Chat, the AI Companion will assist users to draft replies based on the context in the chat helping to cut down on the time spent just composing messages.
It can have the lengthy Team Chat thread messages to be summarize for users to catch up if ever they missed any of the conversation or topic found in a private side-panel.
When a meeting ends, the AI Companion can generate and share a meeting summary with the attendees as well as those invitees who couldn’t attend the meeting.
Smart Meetings – The AI Companion can assist users to get a recorded Zoom meeting (in case they arrive late) with highlights and smart chapters broken out, and an auto-generated meeting summaries but only if the meeting’s host enables these features.
Whiteboard Content Generation – The AI Companion can help start and wrap up brainstorm sessions by generating ideas on a digital whiteboard and organize them into categories.
In general, The Zoom AI Companion is a remarkable cutting-edge technology that has redefining the way we engage in virtual meetings.
Its ability to provide real-time assistance, from generating a chat response, summarizing threads, drafting an email response, smart video recordings, and an integrated whiteboard content generation. The Zoom AI Companion not only saves time but also helps individuals to be more efficient, productive virtual gatherings, and connect at the same time collaborate with teammates.
It serves as an indication to what the power of artificial intelligence can do to enhance the virtual meeting experience, ensuring that participants at Zoom can focus on meaningful discussions while the AI handles the rest.
It makes it a great valuable addition to the Zoom platform, the AI Companion is set to become an indispensable tool for businesses and individuals looking to optimize their virtual meeting interactions making Zoom as one of the best video conference app today.