Epson introduced its very own enterprise printing solution the EasyCare360, an all-in-one solution installed in Epson printers to provide businesses hassle-free printing management by monitoring the status of the unit and taking care of the consumables, spare parts, repair, and maintenance services.
Epson’s EasyCare360 is a monthly subscription service that features a “pay-per-click” model allowing customers to pay only for the total number of pages they print every month. The number of prints will be checked by an authorized Epson Technical personnel to read the total number of prints on a monthly basis. Epson’s EasyCare360 is now available within Metro Manila, upon the purchase of WorkForce Pro WF-C869R units.
With the EasyCare360 you can have the following advantages:
- Customers can control their printing costs by removing the uncertainty of buying consumables and unexpected parts for repair.
- Minimizes printing downtime with its premium, on-call technical service, to ensure that printing operations are always up and running.
- A dedicated technical support team with a two-hour response time for solving on-site issues, and is available to serve customers every Mondays to Saturdays except on National Holidays, from 9 AM to 4 PM. For calls beyond 4 PM, on-site visits will be done on the next working day.
- Free delivery of parts and consumables, remote troubleshooting, preventive maintenance, installation services, and end-user training.
The WorkForce Pro WF-C869R is an A3 multifunction printer offers the lowest-cost color printing in its class. Equipped with a Replaceable Ink Pack System (RIPS), delivers up to 84,000 ISO pages before changing the ink packs, which translates to fewer interventions and less hassle for users. This powerful enterprise printer also speeds through professional-quality prints at 24 ISO pages per minute (ppm) (black/color) and scans up to 25 ppm.
Learn more about EasyCare360 through Epson Customer Care hotline—Metro Manila: (02) 441-9030; Toll Free: 1-800-1069-37766 (PLDT), 1-800-3-0037766 (DIGITEL)—or visit the Epson Customer Care website: http://customercare.epson.com.ph.