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AboitizPower launches Data Innovation Program to improve operations and customer service

AboitizPower launches Data Innovation Program to improve operations and customer service

AboitizPower, in partnership with Aboitiz Data Innovation, takes innovation one step further with its recently launched Data Innovation Program underscoring the company’s continued foray into artificial intelligence (AI) and technology to create shared value and make real, significant impacts in driving down the cost of electricity and improving power reliability and security in the country.

AboitizPower President and CEO Emmanuel V. Rubio stressed the importance of innovation and data science in making impactful progress to move the bottomline of the company and at the same time, benefit consumers. “We seek to not just experiment for the sake of experimentation, but to experiment to solve real operational problems that matter and will provide financial return and the opportunity for market leadership,” he said in his opening remarks.

The Data Innovation program is anchored to the Aboitiz Group’s aim to become the first techglomerate in the Philippines by undergoing transformative and inclusive change.  For AboitizPower, it is a concerted effort to make innovation and data science a driving force in all fronts of the business including generation, distribution, and commercial operations.

AboitizPower Chief Data Officer and Aboitiz Data Innovation General Manager for Power Industry Luis Gonzalez emphasized that limitless possibilities powered by learning algorithms allow for energy transition to advance sustainability and transformative opportunities in addressing risks and operational challenges.

“AboitizPower’s collaboration with Aboitiz Data Innovation will enable and accelerate business strategies targeted at creating long-term value for its customers and key stakeholders as well as helping reduce impact to the environment and the cost of electricity per kWh,” he added.

The company is exploring the following innovation projects proposed by AboitizPower team members to jumpstart the program and improve operational efficiency and enable the company to deliver maximum value to its customers:

  • Battery optimization allowing more usage predictability on the best potential uses of industrial batteries as well as its power sources, thereby improving efficiency and reliability, among others in AboitizPower
  • Visual Anomaly Detection using satellite imagery analysis to find and predict encroachment of plants and trees on AboitizPower’s poles, wires, and other electrical distribution assets, which allows for better planning and execution of tree trimming operations leading to fewer power outages and improved safety performance
  • Optimization and upgrade of installed field and network equipment across the franchise areas of AboitizPower for more intelligent troubleshooting and preventive maintenance
  • Intelligent account management and collection leveraging behavior-based analytics and economics to help reduce service disconnections of AboitizPower’s Distribution Utilities customers
  • Predictive analytics to lessen unplanned outages across AboitizPower thermal units through the use of alarms and warnings and help effectively manage dynamic operations and preventive maintenance of power equipment
  • Provide intelligent benchmarking of AboitizPower-managed plants against industry metrics and performance that leads to a smarter financial forecasting and operational planning

“We want to be able to leverage technology to create a better energy future for the Philippines. The lower the cost of service we can provide, the better our customers are going to be, and the better economy we will have,” AboitizPower Chief Corporate Services Officer Carlos Aboitiz said in his message during the program launch.

Another key aspect of the Data Innovation Program is the strengthening of the innovation culture and digital citizenship within the organization. It nurtures understanding on the importance of data science and provides an encouraging environment for analysis, investigation, and personal growth.

“The key to success in this endeavor is to keep an open mind, to embrace change, and to relentlessly focus on making data innovation real,” Rubio added.

This is also a major part of AboitizPower’s overarching Digital Transformation Strategy or DigitaLeap program which aims to inculcate a more agile, collaborative, and digital-ready mindset.

AboitizPower looks forward to an exciting energy future as the company continues to fulfill its promise of delivering reliable, sustainable, and reasonably-priced power with innovative solutions and cutting-edge technologies.

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About The Author

Raymund Ravanera is an accomplished and experienced graphic designer with almost 20 years of creative expertise working in the graphic design industry. He loves the latest gadgets, food and movies. Currently, he owns and manages megabites.com.ph, an online technology and lifestyle blog since 2015.

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