SMART Communications Inc., the Philippines’ leading wireless service provider, launches another Smart Enterprise M2M solutions that will benefit the SMEs to improve the company’s efficiency and productivity.
To survive in today’s competitive marketplace, all businesses, regardless of size, need to be productive and efficient. Large businesses and small and medium enterprises alike need to use smart technologies to do more with less, in order to keep costs low while staying operationally effective and responsive to their customer’s needs.
Recognizing the need for business to be efficient, Smart Enterprise provides a wide range of Workforce Solutions to empower business owners and help them meet the ever-evolving demands of their business. Smart Enterprise offers four solutions that are specifically for the mobile field force, designed to improve their efficiency through mobile applications. With this, the company can generate real-time reports that can lead to quicker and more focused decision-making.
There are four innovative and game-changing Smart solutions appropriate to your business: Smart Store Manager, Smart Pharma, Smart Sales Manager and the Smart Service Manager. All these run on PLDT and SMART’s reliable and nationwide network, ensuring their reliability at all times.
Smart Store Manager can be used to manage store inventory, so that accurate stocks are delivered for the benefit of customers. Providing the Smart app to all merchandisers nationwide gives the company an overall view of products’ movements at any given time.
Features & Benefits: Real-time data gathering and direct synchronization with an online facility • Givers retail organizations a more accurate and up-to-the-minute overview of stock inventory • Operates even on basic feature phones • Paperless transactions with near real-time monitoring of inventory and market conditions • Keep track of every Stock Keeping Unit (SKU) assigned to each merchandiser • Low risk deployment of devices while still increasing productivity
Smart Sales Manager is a Customer Relationship Management tool providing relevant information to field personnel. It automates sales processes that aid in proper opportunity management.
Features & Benefits: Mobility (Sales Call Tracking • Performance Monitoring) Opportunity Management ( Access to Pipeline for proper monitoring of deals • Inventory Forecasting) Contact Management ( Single View Customer Profile • Up-to-date contact info) Information Database (Share files and documents • Enterprise Data Analytics)
Smart Service Manager is an app-based reporting, data gathering and service management application that allows service-oriented industries to centralize and optimize two-way communications with field employees. It streamline workflow queuing and scheduling of tasks.
Features & Benefits: Create, manage and dispatch job orders right in the system • Service Map feature display field teams and area location • Efficiently tracks work assignments for quick response to customer issues • Multimedia upload feature • Send and receive updates on the status of job orders in real time.
Smart Pharma is a solution for medical rep teams of Pharmaceutical companies. It can track the performance of medical representatives covering doctor calls and distribution of samples. It makes information available to medical representatives online for easier relationship building with doctors. At the head office, District Managers can monitor the whereabouts of their teams, instantly measure productivity per med rep, per area and even per type of drug.
Features & Benefits: Call Planner (Doctor coverage • Access to doctor info • Itenirary creation/approval) Inventory (Near real-time view • Management view of Sales/MedRep on hand inventory) Peformance Monitoring ( Tracking of accounts/doctors visited • View of overall performance MedRep to Heads)
“Living in the digital era, we encourage the SMEs to move towards a mobile and digital vision. The Smart Enterprise workforce solutions can help our clients automate their business operations designed to reduce cost, improve work flow efficiency and increase customer satisfaction,” said FVP for SME Group, Kat Abelarde.
Smart Enterprise solutions reduce the need for expensive hardware and allow business owners to spend less time and resources on IT demands, allowing them to focus more on their core business.
For more information about the Smart Enterprise solutions you may call #888 toll-free via mobile or 848-8889 via landline. You may e-mail your concerns at EnterpriseSupport@smart.com.ph.