HMD Global, the home of Nokia phones, reveals a partnership with consultancy firm CGI and Google Cloud to move and store phone activation and performance data at the Google Cloud Region in Hamina, Finland. The move will deliver an even better customer and device experience for Nokia phone users, by improving the speed and accuracy of device enhancements delivered to Nokia phones.
By using Google Cloud ?s advanced data analytics and machine learning technologies, combined with CGI´s cloud and data science expertise, HMD Global can fully leverage data analytics to benefit Nokia phone fans around the world. The first Nokia smartphones to begin storing data to the new centre will be new Nokia smartphones starting from the Nokia 4.2, Nokia 3.2 and the Nokia 2.2, with data from earlier Nokia smartphone models[i] being migrated to Hamina after the Android Q update starting later this year and completed in 2020.
Additional levels of security, control and analytics driven customer experience on your Nokia phone
This move further reinforces HMD Global’s commitment to adhere to all applicable European security measures and legislation, including EU data privacy regulations such as the General Data Protection Regulation (GDPR).
“Google Cloud and CGI were natural choices to be our strategic cloud partners thanks to our pre-existing close collaborations with them, which ensures that we’re implementing our leading data security and analytics technology at a global level. We want to remain open and transparent about how we collect and store device activation data and want to ensure people understand why and how it improves their phone experience. This change aims to further reinforce our promise to our fans for a pure, secure and up to date Android, with an emphasis on security and privacy through our data servers in Finland”, says Juho Sarvikas, Chief Product Officer, HMD Global.
CGI created the world-class infrastructure between the back-end data collection and smartphones with an efficiently built architecture and optimised cost structure. HMD Global also leverages CGI’s expertise in advanced analytics to carefully operate and monitor the solution to maximize its potential.