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First PLDT sales and service concept store in Greenhills, San Juan
First PLDT sales and service concept store in Greenhills, San Juan

First PLDT sales and service concept store in Greenhills, San Juan

The country’s leading digital services provider breaks new ground with the official opening of its very first concept store in Metro Manila.

PLDT’s newly minted customer service hub at the second floor of the Promenade in Greenhills is also the first PLDT sales and service center (SSC) in San Juan.

Aside from the standard customer transactions like new line applications and bills payment, the PLDT concept store features one-of-a-kind and interactive displays. Customers who are deciding on which broadband plan to get can benefit from seeing and experiencing the actual speed differences through the Broadband Visualizer which simulates the broadband experience and data usage per plan.

Selfie enthusiasts will definitely enjoy the Augmented Reality display which is an oversized version of the popular mobile application Snapchat. It allows users to take photos against changing and interactive backgrounds. Located outside the SSC, the display is accessible even to passersby.

The new SSC also levels up customer service by offering video chat service to customers. They also get a chance to experience first-hand the service offerings from PLDT Home Fibr, DSL and Ultera.

TV personality Cesca Litton hosted the formal opening which was attended by PLDT executives and special guest, Bb. Pilipinas Grand International 2016 Nicole Cordoves.

The first PLDT concept store was opened in SM Seaside City in Cebu. For more information, visit pldthome.com.

Bb. Pilipinas Grand International 2016 Nicole Cordoves (center) leads the ribbon cutting ceremony together with (L-R): Paolo Lopez, PLDT VP and head of national retail sales and operations; Louella Aquino, PLDT head of home customer care and sales support, and strategy and performance management.; Ana Fernando, PLDT head of home sales and service center management; and Gillian Gonzalez, PLDT vice president for retail strategy and development office.

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