Carmen’s Best chose business solutions integrator Genie Technologies, Inc. (GenieTech) in rolling out a new point of sale (POS) system that can help the gourmet ice cream brand not just in boosting their operations but also, deliver the best service to their customers.
Since 2011, the homegrown ice cream brand has become a favorite for many. Carmen’s Best has also since distributed their products, made only of fresh milk from their own dairy farm, to over 200 outlets, including airlines (PAL, Delta, and Qantas), coffee shops, grocery stores, and even export to Singapore!
Aside from distributing to these outlets, Carmen’s Best also opened a kiosk at Alabang Town Center in Muntinlupa and last year, the company unveiled its first ice cream parlor in Power Plant Mall in Rockwell, Makati City.
They knew that they need to integrate digital tools to boost the operations of their store, especially with the increasing number of patrons lining up every day to get their ice cream.
The project aims to upgrade Carmen’s POS by integrating NCR Aloha POS into their current systems. This solution gives the ice cream parlor the tools it needs to boost sales and increase the pace and accuracy of service. It also eases taking of orders and payments, food preparation, keeping track of inventory, as well as the overall flow of store operations.
NCR Aloha POS is also ideal for quick service (QS) and fast casual (FC) sit-down stores and, can be used on fixed POS terminals, built-for-purpose handheld devices, and consumer mobile devices.
The POS system can even make for a more engaging experience as it enables customers to see the details of their purchase of transaction through a monitor facing them.
To know more about Genie Technologies, Inc. and its other business solutions and services, visit its website at www.gti.com.ph.