Alcatel-Lucent Enterprise, the global leader in business communications and collaboration solutions, has upgraded its cloud-based video and communications platform Rainbow to take the user experience to a new level and facilitate advanced interactions between larger groups of participants. The enhancement will further improve the collaboration experience for Rainbow users while supporting safe working practices and teamwork during social distancing. The evolution of the user experience centres around four keys areas: ergonomics, videoconferencing, audio-conferencing, and time management.
The latest version of Rainbow offers a streamlined design and user experience for enriched collaboration, facilitated by an updated professional interface for more efficient interactions. Updates, including quick action buttons, intuitive icons, and a simplified navigation, make the platform even more user-friendly. To enhance user comfort and boost user adoption, Alcatel-Lucent Enterprise has integrated more bespoke options, including customisable character sizing to increase legibility for visually impaired users and bidirectionality that supports non-Latin-based languages and allows content to be viewed ‘right to left’.
Video conferencing now offers various video-stream layouts for more personal interactions combined with a larger conferencing capability of up to 120 active participants. Active speaker video is automatically displayed to all participants, while Active Gallery and Active Grid View can be manually selected to display up to 12 video participants simultaneously. Alcatel-Lucent Enterprise has also integrated audio quality control algorithms to ensure optimal sound quality and alert the user of any network quality issues.
Rainbow’s new time management features are unique, allowing organisations to elevate productivity and simplify remote working for employees. Real time tracking has been integrated into the platform to monitor audio and video meeting activity and Artificial Intelligence capabilities are used to auto-regulate participant speaker time. An easy-to-use meeting scheduler has been added to enable one-click instant meeting planning by identifying the availabilities of the conference’s participants. It also lets users invite participants from within Rainbow, regardless of whether invitees have a Rainbow account. In addition, users can now remain connected by switching active calls from mobile to laptop seamlessly, or vice-versa.
The latest enhancements to our Rainbow cloud-based platform underpin Alcatel-Lucent Enterprise’s wider vision to provide enterprise customers with meeting solutions which enable secure video and audio interaction in all forms of communication supporting both mobile and desktop devices.
